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    Refund Policy

    Last Updated: 2025 May 07

    1. General Terms

    Refunds only issued for service failures attributable to BizBirth.

    2. Eligible Refunds

    2.1 100% Refund If:

    • EIN not procured within maximum 10 business days due to BizBirth error
    • LLC filing rejected due to incorrect submission by BizBirth

    2.2 Processing Time: Refunds issued within 5 business days via original payment method.

    3. Non-Refundable Cases

    • Stripe account denials due to customer's website or business model not being supported
    • Bank account rejection due to business or website incompatibility
    • IRS/state processing delays due to US government reasons
    • Provided details or documents have mistakes
    • Change of mind after processing has started

    Partial Refunds: Government filing charges, Virtual Address Fees and Registered Agent Fees are non-refundable except as stated in section 2.1.

    4. Dispute Resolution

    All claims must be emailed to disputes@bizbirthlk.com within 14 days. Include: order number, detailed explanation, and supporting evidence.